We've put together a list of frequently asked questions and answers. In the event you read this and your question is not not answered, please contact us by phone or email.
Shipping & Delivery
What type of packaging do you use?
Posters and art prints are rolled by hand and packaged in plastic sleeves before securely packaged in corrugated shipping tubes. Framed & Canvas items are covered securely and carefully wrapped in corrugated cardboard that lock the piece in position.
When will my art arrive?
We typically process in-stock posters and prints within 24 hours. Framed and Canvas items are made to order, and are processed within 3-5 business days.
How do I track my order?
You can quickly check the status of your order with your order number and email address. As soon as your art ships, we will send you a confirmation email that includes your tracking number.
How much will shipping cost?
Shipping fees vary based on the quantity and type of art you’ve ordered.
Is my package insured?
Buyart4less guarantees your satisfaction and we will give you a refund or a replacement for the purchased items you are not satisfied with. In the remote event that your package is lost or damaged upon arrival, please contact us at email@example.com
What happens if only a portion of my order is available for immediate shipment?
In order to offer you the lowest shipping rates, we combine all your items in one shipment. If an unexpected delay should occur that prevents available items on your order from shipping when expected, you may specially request that the available items be shipped separately. To do this, you much contact us by email or by phone.
Can I ship to a P.O. Box?
Yes. We can deliver any poster to a P.O. Box. We can deliver any packages (framed or canvas) that are smaller than an 18x24 to a P.O. Box. Any items larger must be shipped to a street address.
What is your return policy?
We are committed to quality products and your satisfaction is 100% guaranteed. If for any reason, you are not completely satisfied with your purchase, you may return it within 30 days of receipt and receive a free replacement or a full refund for the price of the product. Shipping charges will not be refunded.
We invite you to return your order for a full refund of the product cost (minus shipping charges) by following the steps below:
- Complete the return instructions on the back of your packing slip included with your order.
- Ship your item back to us in its original packaging and enclose your completed return request. We strongly encourage you to return the item via a trackable method.
53 Portside Drive
Pocasset, MA 02559
- We will typically issue your refund within 48-72 hours of receiving the package.
How do I place an order?
Add the product(s) you wish to order in your shopping cart by clicking “Add to Cart” button located next to the product image. When you’re ready to complete your order, click “Checkout” from within your cart and follow the instructions.
What payment options do you accept?
We accept PayPal as well as all major credit cards, including Visa, MasterCard, American Express, and Discover.
Can I cancel my order?
To cancel an order that has not yet shipped, have your order number available and contact our Customer Support team at 1-800-877-8510 or firstname.lastname@example.org
We are unable to process cancellations for items that have already shipped. Please visit our RETURNS page or contact us for alternate options.
To add additional items to existing orders or substitute individual items, please contact us at 1-800-877-8510 or at email@example.com
How do I find a specific item from your catalog?
You can find a specific item if you enter the exact name of the artwork into the search box that appears at the top of each page.
Does the image on your site accurately represent what I will be sent?
We are always striving to show accurate images. In some cases, the visual representation may be approximate, or prints may vary. If you are not satisfied, you may RETURN it within the 30 days for a refund.
How accurate are the item dimensions listed on your web pages?
We are always striving to have accurate dimensions on all of our products. If you are not satisfied with the product you receive, you may RETURN it within 30 days for a refund.
How do I buy a Gift Certificate?
To purchase gift certificates please contact our Customer Support Team at firstname.lastname@example.org
Do you ship internationally?
We currently do not ship internationally. All orders must be shipped in the US.